We are currently seeking a full-time Senior Relationship Manager to join us in Mauritius.
About us
Accuro is an award-winning, independent, trust and private office company with 200+ employees across offices in Jersey, London, Geneva and Mauritius. We are part of Opera Group Limited, a privately held group of fiduciary, corporate, and fund administration businesses majority owned by entrepreneur Stephen Lansdown CBE (co-founder of Hargreaves Lansdown) and the family office of Tom Scott . We pride ourselves on being a progressive force for good for our clients, our staff and our industry.
About the role
The Senior Relationship Manager is responsible for delivering dedicated support to the team by managing a portfolio of clients, cultivating strong relationships with clients and third parties, and ensuring the consistent delivery of high-quality service. The role upholds compliance with Accuro Group’s internal policies and procedures, as well as local regulatory standards. It contributes to team success by fostering collaboration, driving operational efficiency, and enhancing client satisfaction.
Key responsibilities include:
- Client Portfolio Management & Service Delivery: Manage a dedicated client portfolio, provide proactive support, resolve complex issues, and ensure timely, high-quality, value-driven client service.
- Relationship Building & Compliance: Maintain strong relationships with clients and intermediaries while ensuring all activities comply with internal policies and local regulatory requirements.
- Meeting Coordination & Governance: Organise and attend annual client and board meetings, ensuring all logistics, documentation, and governance requirements are met.
- Team Collaboration & Leadership: Work collaboratively with internal teams, support key projects, and provide coaching and guidance to ensure consistent service and operational excellence.
- Performance & Financial Oversight: Drive revenue growth, monitor billing and debtor balances, act as B‑signatory, and ensure timely resolution of review actions and adherence to KPIs.
About you
- Holds a relevant professional qualification such as ACCA, STEP, or ICSA, or a degree in a related field, with a demonstrated commitment to continuous professional development and a willingness to pursue further qualifications (e.g., South African Tax, Investment Planning, or Master’s-level studies).
- Minimum of 10 years’ experience in Trust and Company administration.
- Solid understanding of company and trust administration, including core operational aspects.
- Proven ability to manage and prioritise workload effectively in a dynamic environment.
- Self-driven with strong interpersonal skills, capable of communicating confidently with colleagues and external intermediaries.
Salary
Competitive salary.
Benefits
- Medical insurance and private pension scheme provided by the Company.
- Gym membership refund available upon successful completion of the probation period.
- Flexible working arrangements, including flexitime and a hybrid model (minimum 2 days in office, 3 days from home after 1 year of service).
- Defined career progression framework for all functions within the Company.
- Support for professional development, including contributions toward professional memberships and training.
Apply now
If you would like to apply or you would like more information about this role, please contact us directly at people.mauritius@accuro.com.
Accuro provides equal opportunity in recruitment and employment to all individuals and will consider candidates without regard to race, ethnicity, gender, religion, sexual orientation and identity, national origin, age, disability or any other legally protected status and without discrimination based on socioeconomic, marital, parental or care giving statuses.
We value the diversity of our candidates, employees and board. We reject any form of harassment, discrimination, retaliation or oppression. Respectful communication and cooperation is encouraged and required. Our organisation is dedicated to sustaining and promoting diversity with respect to recruitment, hiring, placement, promotion, training, provision of compensation and benefits and general treatment during employment.